Alpha Five gives Allstate Leasing a new lease on business Allstate Leasing

“Alpha Five has changed the way we do business.”

Gary Phillips,
Operations Manager, Allstate Leasing

Customer Situation

Allstate Leasing was using a computer system designed for car dealerships. It lacked specific forms the leasing company needed, such as lease expirations, monthly payments, lease specifications, etc. Company executives bought a solution designed for auto leasing companies, but found the “one-size-fits-all” approach didn’t meet their unique needs. To adapt the program to their company’s workflow and requirements would have been costly, so the software was abandoned. Meanwhile, the company still had to organize and manage its leasing data. For example, the company’s bank required monthly reports with detailed leasing information. Dozens of people spent hours every month manually collecting and preparing the report. Allstate was also struggling to track vehicle maintenance and repairs. The company needed a custom-fit solution that would track all aspects of every customer, lease, and vehicle—and do so in a manner consistent with Allstate’s business practices. The system would also have to make data entry, retrieval, and reporting easy for the company’s non-technical staff.

Partner Solution

Gary Phillips, Operation Manager at Allstate, hired consultant Steve Workings to design and develop a custom solution. Workings used Alpha Five to build an omnibus application that managed all aspects of Allstate’s business. Lease documents, general ledger, accounts payable, accounts receivable, service department information, repair orders, and inventory were organized by a single, centralized database application. At Phillips’s request, Workings also developed a program to help Allstate’s fleet management business track and store bills, payments, repair histories, mileage, and more for the company’s fleet customers.

Benefits

Leveraging Alpha’s Action Scripting and visual programming tools, Workings was able to develop a complete system that addressed everything Allstate required, deploying each module as completed over several months. Now everyone on the company network can access comprehensive information on any of 2,500 vehicles currently leased or 2,000 vehicles tracked by the fleet maintenance management program. The information is organized, searchable, and accurate. The database system manages all fleet information, service status, and mileage, so fleet managers and Allstate employees alike have the information they need at their fingertips. And because the Alpha Five database is so easy to learn, Phillips—a non-programmer—can tweak or enhance the application himself, without calling on Workings for more billable hours. In fact, Allstate has been able to leverage their Alpha Five database and skills to become the servicing agent for the financing arm of a bathroom remodeling company. They created a custom Alpha Five program to administer all areas of the finance business, with minimal billable hours from Workings.

For More Information

Alpha Software, Inc.
781-229-4500
www.AlphaSoftware.com

Allstate Leasing
1-800-223-4885
www.AllstateLeasing.com