Alpha Five Shows Florida Peninsula Insurance Company the Sunny Side of Development Florida Peninsula Insurance Company

“Every time I dug deeper into Alpha, and developed more advanced programs, I enjoyed it more. Programming that took me three hours in Alpha would have taken as long as a week with any other product.”

Adam Tobin,
Database Administration/Application Development, Florida Peninsula Insurance Company

Customer Situation

Florida Peninsula Insurance Company wanted to improve the management of tens of thousands of customers and their claims processed each year. It needed a rapid application development tool that would speed production of their claims management system. The company also worried about the level of security its current system offered for the constant flow of sensitive financial and personal information. To fix the problem, Florida Peninsula contracted a developer to create an application in PHP. But the application took several weeks to develop, and the result was primitive.

Partner Solution

Searching for a better solution, Florida Peninsula found Alpha Software. The company hired an independent contractor to develop a system using Alpha Five. No one within Florida Peninsula had development experience with Alpha, so its developers were initially hesitant. But because of Alpha’s short learning curve, the company was able to rapidly develop the SQL backend, without having to hire a DBA. In under two weeks, Florida Peninsula was developing new applications, and fine-tuning old ones using Alpha Five.

Benefits

Alpha Five offered Florida Peninsula a cost-effective solution for its data management needs. The company is now able to make significant maintenance improvements to their tens of thousands of policies daily, usually in under an hour. The company can also handle database administration, management, and development without struggling. Plus, the sophisticated claims system application helps Florida Peninsula rapidly transfer information from phone to form to database. All data travels through the interface in real-time, giving insurance claims adjusters access to information within minutes of a claim’s filing. Moreover, the company completes all daily reporting online, and now manages its claims faster and more efficiently. The backend database also speeds claim payments—a crucial feature when customers need immediate attention and help. In addition, Alpha’s security framework gives Florida Peninsula the protection and peace of mind they need for handling customers’ sensitive insurance information. The company is now so confident of Alpha Five’s capabilities, it plans to implement a self-service application in Alpha Five that will enable customers to file claims online.

For More Information

Alpha Software, Inc.
781-229-4500
www.AlphaSoftware.com

Florida Peninsula Insurance
561-994-8366
www.FloridaPeninsula.com