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Thread: Can no longer add NEW USERS or change the PERMISSIONS of current users

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    "Certified" Alphaholic Rich Hartnett's Avatar
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    Richard Hartnett
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    Default Can no longer add NEW USERS or change the PERMISSIONS of current users

    This is very, very weird. Just before I installed the latest patch, I noticed that I was unable to change the permission (access to certain pages or components) of any user, nor was I able to add any new users, in the sense that while I can enter their information, once they sign in, they can't get past the login page. Instead they get my "You Are Not Authorized To View This Page" message, which is my redirect for a person that does not have any permissions assigned to him or her.

    I thought it might have something to do with the fact that I hadn't downloaded the latest build. So I installed the current one (2765_3967) and rebooted, but the problem still exists.

    As we speak I need to add three new users, and while I have added them, none of them can get past the login page.


    Has anyone else ever encountered this?
    Last edited by Rich Hartnett; 07-10-2012 at 08:04 PM.
    Sergeant Richard Hartnett
    Hyattsville City Police Department
    Maryland

  2. #2
    "Certified" Alphaholic Rich Hartnett's Avatar
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    Richard Hartnett
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    Default Re: Can no longer add NEW USERS or change the PERMISSIONS of current users

    Solved!

    Thanks to some patient assistance from Jerry Brightbill, the answer lied in deleting all the data in the four websecurity_xxx tables located in the project application folder, then re-publishing all the Users & Groups info, with the Application Server offline temporarily.

    The four tables are websecurity_expired, websecurity_groups, websecurity_members and websecurity_users.

    Very Imporant: These same four tables also exist in the folder called xxx.webprojects, and they should not be touched! Those are the files which will be copied to the same tables in the project application folder.

    Once that is done, everything should work as it is supposed to.
    Sergeant Richard Hartnett
    Hyattsville City Police Department
    Maryland

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