# Thread: Reinstalling Alpha5 v10

Am I correct in assuming if I have to reinstall Alpha 5 v10 after upgrading to a newer computer that I will be unable to do so if I don't subscribe to the $299.00 a year support. 2. ## Re: Reinstalling Alpha5 v10 If you have the installation file, your license number, and the activation.key file, and you name the new computer the same as the old, you should be able to reinstall as long as you want. Under Win 10 and using V11 the activation.key file is found in C:\Users\yourname\AppData\Roaming\Alpha Software\Alpha Five Version 11 a normal window's search of your computer should locate yours. 3. ## Re: Reinstalling Alpha5 v10 Thanks Stan for the info. I do have the original installation disk what I don't have is the a5v10.5 patch. Would that be available anywhere? 4. ## Re: Reinstalling Alpha5 v10 i am not that certain a5v 10.5 is a patch, it is a version. may be i could be wrong, it was so long ago. but if you call alpha sales, they will provide you link if it was indeed a patch or sell you 10.5 or 11 or 12 whatever you want. 5. ## Re: Reinstalling Alpha5 v10 I'm certain someone has it if I can't find mine (tomorrow). You'll likely get some offers to make it available to you. 6. ## Re: Reinstalling Alpha5 v10 I have the runtime patch but for some reason I deleted the developer edition patch. I don't think they are no longer available for download without paying the price. Thanks again 7. ## Re: Reinstalling Alpha5 v10 I'm reasonably sure that I have all of the patches What patch number are you looking for? 8. ## Re: Reinstalling Alpha5 v10 It would be the last patch made available for v10. I have the runtime patch (a5V10_runtime_patch) I need the developer edition patch. This patch upgraded the software from version 10 to 10.5 build 4369 and build 3712. 9. ## Re: Reinstalling Alpha5 v10 I have the visual studio 10 or the visual studio 8 4369-3712 email me aj-allen at usa dot net 10. ## Re: Reinstalling Alpha5 v10 if you still need the full patch, call me 772-223-9265 John Lemisch 11. ## Re: Reinstalling Alpha5 v10 Originally Posted by Phil Krenzer Am I correct in assuming if I have to reinstall Alpha 5 v10 after upgrading to a newer computer that I will be unable to do so if I don't subscribe to the$299.00 a year support.
Yes, it's no longer about good customer service, it's all about money and how much they can squeeze the customer. Back in the 1990s, 2000s, and even five years ago, you could even speak with the Chairman and Co-chairman, and they would help you when you had a problem. How things have changed.
Posted this earlier but it got deleted..

12. ## Re: Reinstalling Alpha5 v10

if you are installing alpha v9,10 on a windows 10 computer, right click on the installation file and select properties, then compatibility, then change for all users and set it for windows 7. then, to install the amunyi file converter, find it in the c:\program files(x86)\alpha**** and do the same thing, except make the compatibility for xp service pack 3. if you need further help getting it to work, call me 772-223-9265...John Lemisch

13. ## Re: Reinstalling Alpha5 v10

Originally Posted by Phil Krenzer
It would be the last patch made available for v10. I have the runtime patch (a5V10_runtime_patch) I need the developer edition patch. This patch upgraded the software from version 10 to 10.5 build 4369 and build 3712.
Pretty sure I have that patch. Will PM you with a link.

Originally Posted by ediaz@dc1707.net
Yes, it's no longer about good customer service, it's all about money and how much they can squeeze the customer.
Alpha removed V10.5 from the download site. V11 and AA are still there. I would guess that next year they will remove V11 and add it to the $299.00 a year support thing. I think it is more trying to force developers to upgrade from the previous versions. Quit supporting them and they have to upgrade to a subscription is what I think it is. I have all my installers, license and keys backed up in the cloud. I will not pay$299.00 a year.
Moving away from Alpha with any luck next year so I will not longer care what they do.

14. ## Re: Reinstalling Alpha5 v10

You can purchase alpha anywhere without the subscription....contact sales

15. ## Re: Reinstalling Alpha5 v10

Originally Posted by John Lemisch
You can purchase alpha anywhere without the subscription....contact sales
Build and Deploy is $5k per year. If you buy it without the subscription you are basically buying it with 1 year of updates then after that it would be another$5k if you needed any updates.
Develop only is \$1k. I do not know if that comes with the runtime for desktop deploying.
Now they may or may not give you a discount or they may not.

The biggest problem is Alpha considers bug fixes as updates even if it worked before but they broke something in a new release.

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