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Thread: Alpha Technology Solutions

  1. #1
    "Certified" Alphaholic iRadiate's Avatar
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    Default Alpha Technology Solutions

    Does anyone know what's up with ATS? Have they folded?
    Their website has been unreachable for a while now.
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    "Certified" Alphaholic CharlesParker's Avatar
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    Default Re: Alpha Technology Solutions

    I don't know and not sure if i was charged for the moth but i have learned a lot from them. I have found some of the videos abit basic lately and considered dropping it but it really wasn't too much so i have kept it. I do like to refer to the xbasic videos from time to time for syntax, etc. when i am self learning. I have found it to be a ver good resource. Hope it isn't down long.
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    Default Re: Alpha Technology Solutions

    I had just renewed my subscription and emailed them about them about their website. They told me that they were updating the site and it would be available again "soon."

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    Default Re: Alpha Technology Solutions


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    "Certified" Alphaholic CharlesParker's Avatar
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    Default Re: Alpha Technology Solutions

    Most of the site is still down, seems like some bad planning going on over there - no offense as stuff happens but site upgrades/updates shouldn't take out working areas. I am sure they will get it sorted soon enough - good guys over there.
    NWCOPRO Nuisance Wildlife Control Software-My Application: http://www.nwcopro.com OR my Developer Chat
    Please ignore and excuse ANY posts I make in the desktop section - as an idiot, I am prone to reply in the wrong section - and I don't know diddly about the AS Desktop development.

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    Default Re: Alpha Technology Solutions

    As of this writing, the main website doesnt seem to be accessible (website comes up blank). Their blog is still available (as referenced above), but none of the links to the Advisory Services or Training Materials or Videos work (resources dont exist). After some digging, I found out that Max Hammond resigned in April. Not entirely sure whats happening there, but I emailed Alpha about it earlier and they were surprised to hear about this. I have them digging into this, since we've purchased time and access to the video resources from ATS and no longer have access.

  7. #7
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    Default Re: Alpha Technology Solutions

    I just received an email from Mark Flanagan at ATS who informed me the website will be operational again tomorrow. Apparently updating their website that was supposed to take a day or two turned into a week. I have a couple of other issues to discuss with Mark, but this will certainly be on the list. Ive had a pretty good relationship with ATS up to now, but am pretty disappointed with what appears like a lack of communication to the customer base - which is surprising considering the number of emails I seem to get from them for marketing pieces.

    In case anyone else is trying to reach ATS, Mark Flanagan is still reachable (mark@alphatechnologysolutions.com) and at 508-922-7605.

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    "Certified" Alphaholic iRadiate's Avatar
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    Default Re: Alpha Technology Solutions

    Thanks for the update Tim.
    Alpha Anywhere v12.4.5.2 Build 4770-5018 IIS v8.5

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    "Certified" Alphaholic Ted Giles's Avatar
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    Default Re: Alpha Technology Solutions

    Seems like they are back from the underworld now.
    Ted Giles
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  10. #10
    "Certified" Alphaholic iRadiate's Avatar
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    Default Re: Alpha Technology Solutions

    Really?? Not working for me.
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    "Certified" Alphaholic Ted Giles's Avatar
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    Default Re: Alpha Technology Solutions

    http://www.alphatechsolution.com/index.shtml

    There is a note on Google saying this site may be hacked.
    Ted Giles
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    Default Re: Alpha Technology Solutions

    Quote Originally Posted by Ted Giles View Post
    http://www.alphatechsolution.com/index.shtml

    There is a note on Google saying this site may be hacked.
    Not the same site... alphatechnologysolutions (Alpha related site) vs alphatechsolutions (not Alpha related)

  13. #13
    "Certified" Alphaholic Ted Giles's Avatar
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    Default Re: Alpha Technology Solutions

    Hokay. My mistake.
    The Forum was down a couple of days ago as well, and I was getting a different layout. Maybe they are just fiddling.
    Ted Giles
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  14. #14
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    Default Re: Alpha Technology Solutions

    Looks like Twin Peaks has dried up as well.

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    "Certified" Alphaholic iRadiate's Avatar
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    Default Re: Alpha Technology Solutions

    Well, it sounds like they have seriously mismanaged their backups/database. It should not take this long to restore a working system or spin up a new server if an update is really the cause of all their downtime.
    I am so glad I use Hyper-V
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  16. #16
    "Certified" Alphaholic iRadiate's Avatar
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    Default Re: Alpha Technology Solutions

    Well, it looks like they are finally back up.
    Alpha Anywhere v12.4.5.2 Build 4770-5018 IIS v8.5

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    Default Re: Alpha Technology Solutions

    When I spoke to Mark at Alpha Technology Solutions, he was telling me they were working on a new website setup that was taking longer than he was originally told. Im in agreement that it should not have taken this long to restore the old site. I suspect part of that task for them was to take what they were working on and making sure it was moved successfully before restoring the old site. Its speculation of course, but definitely not something that should have taken this long, or (in my opinion) been done in this manner at all. I dont believe its good customer service to provide a customer with a resource (paid resource) and then take it away without communicating such. However, I did receive an email late in the day yesterday indicating that the old site was restored and as of this morning, is still there and active. I was even able to sign into my video login successfully.

    David, Twin Peaks re-branded to Alpha Technology Solutions within the last year or so.

  18. #18
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    Default Re: Alpha Technology Solutions

    I found out that Max Hammond resigned in April
    Interesting. But they still list him as "one of the company's Master Instructors".

  19. #19
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    Default Re: Alpha Technology Solutions

    I believe Max is still fulfilling his obligations for advisory services, but I dont know exactly what kind of arrangement he has with ATS at this time. My understanding from talking with Max is that he resigned. Mark mentioned they're still working on the website, so it may just be that they havent updated it yet. I had no idea Max had resigned from ATS until I started digging in recently. I personally would have preferred better communication from ATS on that issue.

  20. #20
    Moderator Peter.Greulich's Avatar
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    Default Re: Alpha Technology Solutions

    Thanks for the info. I remember Mark Flanagan talking about branching out to other areas such as offering courses in HTML and JavaScript. I wonder if he is going there?

  21. #21
    "Certified" Alphaholic CharlesParker's Avatar
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    Default Re: Alpha Technology Solutions

    Well, regardless I hope they can resolve their issues and get the site back up and running as expected.
    As of tonight, for me, it appears to be back!
    NWCOPRO Nuisance Wildlife Control Software-My Application: http://www.nwcopro.com OR my Developer Chat
    Please ignore and excuse ANY posts I make in the desktop section - as an idiot, I am prone to reply in the wrong section - and I don't know diddly about the AS Desktop development.

  22. #22
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    Default Re: Alpha Technology Solutions

    Does anybody know whats happening here. No Tips & Tricks, no activities, they charge for membership , no answers on emails....

  23. #23
    "Certified" Alphaholic Ted Giles's Avatar
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    Default Re: Alpha Technology Solutions

    Looks/sounds like trouble in the camp.
    Or overenthusiastic new website design plans.
    Do you have a $ claw back clause in the purchase agreement?
    Ted Giles
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  24. #24
    Member MichaelCarroll's Avatar
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    Default Re: Alpha Technology Solutions

    ATS and Twin Peaks web sites seem to be running and working and current.
    http://www.alphatechnologysolutions.com/
    http://www.twinpeaksresearchllc.com/

    Someone posted this link: http://www.alphatechsolution.com/index.shtml in reference that ATS was down or out of business.
    It is not even the same company -- has different email and phone numbers. ATS and TwinPeaks seem to be operational and alive.

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    Default Re: Alpha Technology Solutions

    I had a subscription through Alpha Technology Solutions for their Tips, Tricks, Techniques videos. Paid in full early in the year when suddenly everything stopped. No further videos. Mark promised me a full refund early on. Months later I've only gotten 1/2 of what I am owed.

    Avoid TPR and ATS.
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  26. #26
    "Certified" Alphaholic Ted Giles's Avatar
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    Default Re: Alpha Technology Solutions

    I may have been the one to suggest an incorrect site. Apologies.
    Having looked at the ATS site, I'm afraid I think the prices for courses are a bit ambitious to say the least. Alpha do some good free videos and there is this excellent Forum if you get stuck.
    With a different RAD toolkit, 10 of us shared around 28 hours of live training and interaction for $2400 for the lot of us. Complete course, web, mobile, reports.

    Doesn't take much to lose a customer, so Mike may be right.
    Ted Giles
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