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Thread: How should I proceed?

  1. #1
    Member
    Real Name
    Buddy Schaefer
    Join Date
    Mar 2008
    Posts
    10

    Default How should I proceed?

    The answer to my problem is probably super-easy (except to me); in April 2008 I bought QReportBuilder, version 8, learned how to use it, created one report and have used that report weekly since then. Have never created another report and never downloaded any updates. Last weekend I clicked on the QRB symbol and instead of it opening I got a message "please wait while QRB copies files to the target folder". I waited a few minutes but nothing happened. I cancelled out and re-opened QRB again - got same message again. This time I proceeded (can't remember what I did to do this) and got the message "The target folder contains the following files which will have to be overwritten in order to create a new database. Are you sure you want to overwrite these files?" I said YES. Eight hours later it was done and it let me into the home page. A new project had been created named "Default" but my old project was no longer there - nor was the single report I have been using for 3+ years.

    How should I proceed? Is the old project and my report still there but QRB can't find it or must I start all over again? Between the last time I ran this report (2 weeks ago) and last weekend there were no updates, cleanups, or any new downloads or other activity to my computer. I am not very computer savvy - took me a long time before to create this single report.

    Thanks much,

    Buddy Schaefer
    864-286-3396
    buddy@profilescreative.com

  2. #2
    Moderator
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    Alan Buchholz
    Join Date
    Oct 2000
    Location
    Delavan, Wisconsin
    Posts
    9,479

    Default Re: How should I proceed?

    Buddy

    Something changed on your computer...

    From the sounds of it, I hope you have a backup of the project when it worked.

    Join the webinar on Thursday and I'll help you.
    Al Buchholz
    Bookwood Systems, LTD
    Weekly QReportBuilder Webinars Thursday 1 pm CST

    Occam's Razor - KISS
    Normalize till it hurts - De-normalize till it works.
    Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
    When we triage a problem it is much easier to read sample systems than to read a mind.

  3. #3
    Member
    Real Name
    Buddy Schaefer
    Join Date
    Mar 2008
    Posts
    10

    Default Re: How should I proceed?

    Hi Al,

    For some odd reason, a Feb 14th reply from you came to my email again today - March 1st. Anyhow, I did have a backup and you've already instructed me where to place it so QRB would pick it up - which I did and QRB is once again running my report successfully.

    I would like to ask one thing, however - I've never installed any of the updates since I loaded the program (version 8) originally in April 2008 - since it's been my experience that sometimes updates cause other problems and I'm always strapped for time. But since I've now had this one problem maybe it might be smart to accept the update(s). What do you advise? Also, if you recommend accepting the updates, does this mean all of them in the order that they were received or just the latest one or what?

    I have need of writing another report when I get some free time - at that time it probably would definitely be smart to accept the updates since I imagine QRB is much improved since 2008.

    Thanks,

    Buddy Schaefer
    864-286-3396

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