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Thread: How do I proceed?

  1. #1
    Member
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    Buddy Schaefer
    Join Date
    Mar 2008
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    10

    Default How do I proceed?

    The answer to my problem is probably super-easy (except to me); in April 2008 I bought QReportBuilder, version 8, learned how to use it, created one report and have used that report weekly since then. Have never created another report and never downloaded any updates. Last weekend I clicked on the QRB symbol and instead of it opening I got a message "please wait while QRB copies files to the target folder". I waited a few minutes but nothing happened. I cancelled out and re-opened QRB again - got same message again. This time I proceeded (can't remember what I did to do this) and got the message "The target folder contains the following files which will have to be overwritten in order to create a new database. Are you sure you want to overwrite these files?" I said YES. Eight hours later it was done and it let me into the home page. A new project had been created named "Default" but my old project was no longer there - nor was the single report I have been using for 3+ years.

    How should I proceed? Is the old project and my report still there but QRB can't find it or must I start all over again? Between the last time I ran this report successfully (2 weeks ago) and last weekend (unsuccessful) there were no updates, cleanups, or any new downloads or other activity to my computer.

    I do have a thumb drive backup (from Oct 2010) of QReportBuilder; it contains a folder "QReportBuilderData" with a sub-folder "ProfilesPC.qrb" (ProfilesPC is the name of the project I've been using to run the report for 3+ years) – hopefully my report instructions are contained within this project. So maybe all I have to do is copy this folder from the thumb-drive to the "QreportBuilderData" folder on my hard drive. Then hopefully I won't get that message again that created this situation in the first place.

    I am not very computer savvy and therefore get stuck on what to do next quite easily; any guidance would be greatly appreciated.

    Thanks much,

    Buddy Schaefer
    864-286-3396
    buddy@profilescreative.com

  2. #2
    Moderator
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    Alan Buchholz
    Join Date
    Oct 2000
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    Delavan, Wisconsin
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    9,383

    Default Re: How do I proceed?

    I suggested to you that you attend the webinar on Thursday (and every Thursday - follow link in the signature below) and that I would walk you through the process.

    You should copy the ProfilesPC.qrb folder to the My Documents/QReportBuilderData folder.

    Then open QReportBuilder and you project and report should be in place as expected.
    Al Buchholz
    Bookwood Systems, LTD
    Weekly QReportBuilder Webinars Thursday 1 pm CST

    Occam's Razor - KISS
    Normalize till it hurts - De-normalize till it works.
    Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
    When we triage a problem it is much easier to read sample systems than to read a mind.

  3. #3
    Member
    Real Name
    Buddy Schaefer
    Join Date
    Mar 2008
    Posts
    10

    Default Re: How do I proceed?

    Thanks very much, Al - I did as you said and therefore got the missing project back as well as the missing report; ran it this weekend and worked fine.

    Any idea why the project and the report got lost in the first place? Also, what should I have done when I got that message (see my original post).

    Buddy

  4. #4
    Moderator
    Real Name
    Alan Buchholz
    Join Date
    Oct 2000
    Location
    Delavan, Wisconsin
    Posts
    9,383

    Default Re: How do I proceed?

    Quote Originally Posted by BudSch View Post
    Thanks very much, Al - I did as you said and therefore got the missing project back as well as the missing report; ran it this weekend and worked fine.

    Any idea why the project and the report got lost in the first place? Also, what should I have done when I got that message (see my original post).

    Buddy
    Changing the windows login computer user can do this.

    The data is stored in My Documents/QReportBuilderData, so changes to that could be a cause too.

    Something changed whether it was done by a process that you didn't think would cause a change, or one of those auto updates, or something....
    Al Buchholz
    Bookwood Systems, LTD
    Weekly QReportBuilder Webinars Thursday 1 pm CST

    Occam's Razor - KISS
    Normalize till it hurts - De-normalize till it works.
    Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
    When we triage a problem it is much easier to read sample systems than to read a mind.

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