Alpha Five Printer is not Installed

Description

If the Amyuni printer is not installed, you cannot create Reports. This can be caused if the Amyuni installer failed or if the Amyuni printer was removed after installation.

The Amyuni printer is distributed as part of the Alpha Anywhere. It is used to generate Reports. If the Amyuni printer is not installed, you cannot create Reports using Alpha Anywhere. The missing printer may manifest as an error when you try to create a Report:

Report did not print. Error reported was: 'Alpha Five Printer' (for creating PDF, RTF and HTMl output) is not installed. Re-install Alpha Anywhere Application Server for IIS at line: 31
Error message sent from the Report server if the Amyuni printer driver is missing

In order to be able to create Reports, you need to install the Amyuni printer.

 Installing Amyuni Printer for Alpha Anywhere Developer and Standard Application Server

To install the Amyuni printer for Alpha Anywhere Developer Edition or Alpha Anywhere Standard Application Server, you need to reinstall Alpha Anywhere. Locate the installer for the Alpha Anywhere version you have installed and run the installer. The Amyuni Printer will be installed as part of the installation of Alpha Anywhere.

 Installing Amyuni Printer for Alpha Anywhere Application Server for IIS

For Alpha Anywhere Application Server for IIS, the Amyuni printer can be installed by running the A5IISInstallServer.exe located in the IIS Application Server's installation directory. Open command prompt with the "Run as Administrator" option and run the installer:

C:\Program Files (x86)\A5V12 Application Server for IIS>A5IISInstallServer.exe

C:\Program Files (x86)\A5V12 Application Server for IIS>

In some situations, the Amyuni installer can fail. If errors occur during installation, see Application Server for IIS Amyuni Installer Error for more information.

See Also