Troubleshooting & FAQ

Description

Find solutions to frequently asked questions, tips for troubleshooting issues, and more.

Name
Description
Frequently Asked Questions
List of frequently asked questions
Component Help Topics
Troubleshooting issues with Components, including issues with controls in components.
Reports Help Topics
Troubleshooting Issues with Reports.
Web Server Help Topics
Troubleshooting topics for the Web Application Server.
Debugging Node.js Errors
If a node service fails, you may receive a JSON object with the message "node stopped working" from your Node service. This error indicates that the Node.js server has crashed. You can debug these errors using Helper functions designed for diagnosing Node failures.
Can't Load ODBCJI32.dll Error
When accessing a Microsoft Access database, Alpha Anywhere may display an error message, "Can't Load ODBCJI32.dll Error". To fix this error, install or repair the Microsoft Access Database Engine.
Installing an Alpha Anywhere Hotfix
Instructions for installing a hotfix.
Debugging
Tips for debugging installations and applications built with Alpha Anywhere.
Startup Log
When Alpha Anywhere starts up, a log can be created used to troubleshoot startup and workspace loading issues. If technical support is required from Alpha Software, the technician may request this file.
Upgrade Topics for Porting Older Applications to Alpha Anywhere
Changes were made to the Alpha Anywhere framework that affect some legacy applications. These articles list important changes made that change how applications are developed with Alpha Anywhere.