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Thread: Alpha5 Mail client: Could not connect to SMTP Server

  1. #1
    Member
    Real Name
    Charles A. Halsall
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    Sep 2002
    Location
    Belmopan, Belize, Central America
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    55

    Default Alpha5 Mail client: Could not connect to SMTP Server

    After many years of working, this week we started to get this message on the client side when trying to send mail: Could not connect to SMTP Server: [Server Name]

    This is happening on all our workstations.

    On one of the severs we are getting:

    Code:
    Aug 23 19:06:16 mail sendmail[3870]: u7O16GSw003870: span-access-dsl-5.btl.net [200.32.200.5] (may be forged) did not issue MAIL/EXPN/VRFY/ETRN during connection to MTA
    Aug 23 19:06:25 mail sendmail[3872]: u7O16PVN003872: span-access-dsl-5.btl.net [200.32.200.5] (may be forged) did not issue MAIL/EXPN/VRFY/ETRN during connection to MTA
    Aug 23 19:06:32 mail sendmail[3873]: u7O16Wtu003873: span-access-dsl-5.btl.net [200.32.200.5] (may be forged) did not issue MAIL/EXPN/VRFY/ETRN during connection to MTA
    Aug 23 19:06:35 mail sendmail[3874]: AUTH=server, relay=span-access-dsl-5.btl.net [200.32.200.5] (may be forged), authid=billing, mech=LOGIN, bits=0
    Aug 23 19:06:38 mail sendmail[3874]: u7O16ZD7003874: from=<billing@kbh.bz>, size=28180, class=0, nrcpts=1, msgid=<201608240106.u7O16ZD7003874@mail.kbh.bz>, proto=ESMTP, daemon=MTA, relay=span-access-dsl-5.btl.net [200.32.200.5] (may be forged)
    Aug 23 19:06:45 mail sendmail[3876]: u7O16ZD7003874: to=<ccooke@belizetelemedia.net>, ctladdr=<billing@kbh.bz> (501/502), delay=00:00:07, xdelay=00:00:06, mailer=esmtp, pri=148180, relay=cain.belizetelemedia.net. [200.32.253.56], dsn=2.0.0, stat=Sent (Ok: queued as DDC6FC48009)
    on the other

    Code:
    Aug 26 06:13:54 mail postfix/smtpd[1841]: connect from unknown[200.32.200.5]
    Aug 26 06:13:54 mail postfix/smtpd[1841]: lost connection after CONNECT from unknown[200.32.200.5]
    Aug 26 06:13:54 mail postfix/smtpd[1841]: disconnect from unknown[200.32.200.5]
    On the first server, as the log snippet shows, up to a couple days ago the mail would go after a few tries. Now its not going at all.
    On the second server it does not go at all.

    All our other mail clients work. We use Outlook express, Microsoft Outlook, Evolution on Linux, Thunder Bird on Linux and Windows and Opera Mail.

    I've been on this for a few days now and I'm at a total lost. The next thing left to do is to contact my ISP which is not going to be a good experience.

    Has anyone been through something like this before?

    PS: We host our own mail servers.
    Last edited by cahalsall; 08-26-2016 at 09:29 AM.

  2. #2
    "Certified" Alphaholic DaveM's Avatar
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    Dave Mason
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    Hudson, FL
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    Default Re: Alpha5 Mail client: Could not connect to SMTP Server

    You may need to contact the email host. Not that what I had experience with a couple weeks ago is going on with you, but...

    I got my email into wherever I needed it by using the domain name on the pop3.
    now it looks more like
    host29.registrar-servers.com
    instead of mail.aldaweb.com

    It was told to me that most servers were being changed to this new system and all of the ones at my hosting are being changed.

    They may have changed your SMTP settings as well.
    Dave Mason
    dave@aldaweb.com

    Skype is dave.mason46

  3. #3
    Member
    Real Name
    Charles A. Halsall
    Join Date
    Sep 2002
    Location
    Belmopan, Belize, Central America
    Posts
    55

    Default Re: Alpha5 Mail client: Could not connect to SMTP Server

    Thanks for you post.

    The process that was failing was part of an application we used for the pass eight or so years to deliver our invoices and statements. Without it business came to a standstill. Needless to say we switch to panic mode. Over the weekend of August 27/28 I manage put together a PHP script that surprisingly works better and faster (but less prettier) than the Alpha5 one did.

    Unfortunately with the development of this PHP script I'll be saying farewell to Alpha5. I failed to upgrade a very complex series of Alpha4 applications to Alpha5. We only used Alpha5 to do one thing--deliver our invoices and statements via its email feature. We are a Linux shop mostly, and only run windows on a few workstation because of Alpha4 and Alpha5. Alpha4 version 7 is running with a few quirks on windows 10 32 bit. Alpha5 version 7 runs on Windows 8 and 10 but only as Administrator. I've kept a windows small business server 2003 around to run a few Alpha4 scripts (mostly as scheduled task) that will not run well on windows 7 and above. I've managed to convert about 50% of our Alpha4 applications to Web based versions powered by PHP and MySQL. It's still going to take some time to convert the rest if at all.

    My relationship with Alpha Software started in 1991 (my eldest daughter was two at the time). Learning about databases with Alpha4 was exciting, like magic. Alpha4 introduced you right away (as opposed to dBase) to the relational tmodel with their Alpha Movie Rental tutorial.

    Charles
    Last edited by cahalsall; 09-07-2016 at 09:21 AM.

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