If you have purchased or have been issued a TransForm license key, please enter it now. Go to the Home tab at transform.alphasoftware.com, and select the License Keys option from the left menu. Your license number can be found in the purchase receipt email from the sender "Alpha Software Online Store." TransForm Trials do not require a license key.
Are you ready to master TransForm? Our three part TransForm tutorial will walk you through the basics of creating your first form in Alpha TransForm, including:
Need more information about a specific user role or want to know more about the forms builder? Our TransForm documentation covers everything from the Alpha TransForm mobile app to TransForm Central. Click the links below to start browsing the TransForm Help:
Have questions? Need help? Our support team is here to assist you with your TransForm questions. Send your questions to email@example.com to get help from our support staff.
If you can't find your answer in the FAQ below, please let us know.
Q. How do I invite users to my account?
A. Log in to TransForm Central. Then click the Home tab at the top. From the list of choices, choose Invite Users (advanced). On screen instructions will show you what to do.
Q. I forgot my password. What should I do?
A. Go to transform.alphasoftware.com. (Click the logout button if you are already logged in.) Click the Forgot Your Password link to reset your password. The new password is used both by TransForm Central and the TransForm mobile application.
Q. Where do I find the mobile application?
A. The TransForm Mobile Application is available for both iOS and Android. Do a search for "Alpha TransForm" in either the Apple App Store or Google Play or scan the QR Code below. Once Alpha TransForm is installed, simply launch the app and login with your user name and password.
Q. What account privileges can I give to other users?
A. As the owner of your account, you can decide who gets to design forms, who gets to fill in forms, which forms a particular user has access to, and who gets to view the data. You can also assign someone else to be the Account Administrator. These privileges are called "roles," and you can assign them by logging to to TransForm Central. Click the Home tab, then click Manage User Roles.
Q. Where do I enter my license number?
A. The license number(s) you buy from the Alpha Software store are entered in TransForm Central. Click the Home tab, then click License Keys.
Q. Where do I buy a license number?
A. Alpha TransForm licenses are available by contact firstname.lastname@example.org.
Q. How do I design and deploy a new form?
A. To create and deploy new forms, log in to TransForm Central and click the Designer Tab at the Top of the page. Then click the + button to add a new Form Type. Choose either Select Template to start with a predefined template or click Add Blank to create a new form design from scratch. Follow the on screen prompts.
When you are done, click the link labeled "Click To Save Changes" to save the form to the server. To use the new form on a mobile device, you will need to download it. See How Do I Download New Form Types in the Mobile App below.
Q. How do I create a new form type from a template?
A. To create and deploy a new form from using an Alpha TransForm Template, log in to TransForm central and click the Designer Tab at the Top of the page. Then click the + button to add a new form Type. Choose Select Template to start with a predefined template. Select the template and click Copy Selected to create the new form type. Finally, click the link labeled "Click To Save Changes" to save the form to the server. See Creating a new Form Type from a Template for detailed step-by-step instructions.
To use the new form on a mobile device, you will need to download it. See How Do I Download New Form Types in the Mobile App below.
Q. How do I download new form types in the mobile app?
A. Open the Alpha TransForm mobile app and Log In. Click the Add Form tab, then click Refresh Definitions.
Q. How do I review the data submitted in TransForm?
A. You can view the data collected in the TransForm app by logging into TransForm Central. Once you have logged in, click the Management Console tab.
Q. Why do I get an error message in the mobile app when I try to take a picture or capture my location?
A. In order capture photos, audio, or your location, Alpha TransForm app must be given permission to access the device camera, microphone, or GPS. The first time Alpha TransForm attempts to access one of these services, you will be asked to give Alpha TransForm permission to use the service. If access is denied, some features in Alpha TransForm will not work. You can give Alpha TransForm access to these services in the settings for your mobile device.
Q. How do I create a TransForm API key?
A. In order to use the TransForm API, you must create an API key. To create an API key, log in to TransForm Central. Click the Home tab, then click Get API Key. Select the desired scope(s) and generate the key. Make sure to store your API key in a secure location.