We are getting this error on a file upload / download any ideas?

Wed Jul 11 09:31:05 2018

Thread: AppServerWorker2
Request URI: /gaid/__a5RunGrid.a5w?__pageName=__a5runGrid.a5w&__gridFilename=Client_Communication&__alias=TBI_CLIENT_105723UMIS_LCS_LINKED_CLIENT_COMMUNICATION_MRNY_P1&__unsaved=no&_isLookupGrid=false
Script: TEMPLATE
Line: 1

Property not found
rv.V.R1.DIRECTORAUTHDATE subelement not found.
Execution Stack:
0#1 evaluate_shared_private(
0#39 OOhttpdServerClientMIME(ptemp,"AppServerMain")
0#2 A5WCallResult = evaluate_a5w_to_response(page_contents,Response,quote(" " + eval_settings.global.Request.ScriptName),eval_settings,EVALUATE_A5W_TIMEOUT,RequestBundle.RequestInfo.Filename.Path)
0#62 x_out = a5_ajax_grid(tmpl)
0#1 args.set("new_DIRECTORAUTHDATE", convert_type(rv.V.R1.DIRECTORAUTHDATE,"T") )
==========================================================
Wed Jul 11 09:31:05 2018

Thread: AppServerWorker2
Request URI: /gaid/__a5RunGrid.a5w?__pageName=__a5runGrid.a5w&__gridFilename=Client_Communication&__alias=TBI_CLIENT_105723UMIS_LCS_LINKED_CLIENT_COMMUNICATION_MRNY_P1&__unsaved=no&_isLookupGrid=false
Script: TEMPLATE
Line: 1

Property not found
rv.V.R1.DIRECTORAUTHBY subelement not found.
Execution Stack:
0#1 evaluate_shared_private(
0#39 OOhttpdServerClientMIME(ptemp,"AppServerMain")
0#2 A5WCallResult = evaluate_a5w_to_response(page_contents,Response,quote(" " + eval_settings.global.Request.ScriptName),eval_settings,EVALUATE_A5W_TIMEOUT,RequestBundle.RequestInfo.Filename.Path)
0#62 x_out = a5_ajax_grid(tmpl)
0#1 args.set("new_DIRECTORAUTHBY", rv.V.R1.DIRECTORAUTHBY )


Any ideas?