transform_privacy_policy

Alpha Software TransForm Privacy Policy

Last updated: January 26, 2018


At Alpha Software (“Alpha Software”, “we” or “us”), we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our website, our apps, and our service. Therefore, we would like to share with you the following principles that govern our information practices and other privacy aspects of our website, our apps, and our service. Throughout this policy, we refer to information that personally identifies you as "personal information."


Changes to this Privacy Policy
We will update this privacy policy when necessary to reflect customer feedback and changes in our services as well as applicable laws, rules and regulations. When we post changes to this policy, we will revise the "last updated" date at the top of the policy and post the updated policy at www.alphasoftware.com/transform_privacy_policy. If there are material changes to the statement or in how Alpha Software TransForm will use your personal data, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this privacy policy to learn how Alpha Software TransForm is protecting your information. Using Alpha Software TransForm websites, apps, or services after a notice of changes has been sent to you or published on our website shall constitute consent to the changed terms and practices. Unless stated otherwise, our current privacy policy applies to all information that Alpha Software TransForm has about you and your account.

You Can Contact Us
If you have privacy-related questions that are not addressed here, please contact the Privacy Team or write us at: custserv@alphasoftware.com, or Alpha Software, 70 Blanchard Road, Burlington MA 01803.

Personal Information We Collect
By using this website, our apps, or registering for our service, you voluntarily and willingly provide us with certain information, including personally identifiable information, which we collect in order to provide the Alpha Software TransForm website, apps, and service. Personally Identifiable Information refers to information about you that can be used to contact or identify you, and information on your use of and activities at our website, our apps, and through the Alpha Software TransForm service that may be connected with you. Personal information that we collect may include, but is not limited to, your name, phone number, billing information, email address and postal addresses. Personal Information may also include information you supply to us concerning your preferences and interests expressed in the course of use of our website, apps, and the Alpha Software TransForm service. If you are unsure whether you would like to provide information to us and/or having your information used as permitted in this Privacy Policy, you should not register for our service or, if you are already a user of our service, you should close your account. We maintain account information as long as necessary for our internal business purposes. For the sake of clarity this account information is not inclusive of data you may upload and store within Alpha Software TransForm apps.

How We Use Personal Information
By submitting information, you are expressly and voluntarily accepting the terms and conditions of this privacy policy. You have the right to withdraw your consent to our collection and use of your information by closing your account, but your withdrawal of consent will not be retroactive. We may use the information you provide to (i) provide our website, apps, and services to you and administer your use of our website, apps and services, (ii) to communicate with you and fulfill requests you may make, (iii) to provide you with information and announcements with respect to our service, and (iv) to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties.

We may use your Personal Information to communicate with you through email and text messages and notices posted at our website, through our apps, or on your account and to provide you with customer support. If you decide at any time that you no longer wish to receive any such communications, please follow the "unsubscribe" instructions provided in any of the communications sent to you.

We may also use the information provided by you or obtained through your use of our website, apps, or services to improve our website, apps, services, features and content, to customize your user experience, and to better understand your needs and interests. We use information we obtain by technical means (such as the automatic recording performed by our servers or through the use of cookies) for the above purposes as well as to monitor, measure and analyze use of the website, apps, and our services, to generate and derive useful data and information concerning the interests, characteristics and usage behavior of our users, and to verify that visitors to the website meet the criteria required to process their requests.

We may use sources outside of Alpha Software TransForm to supplement the information you give us. For example, we may validate your address using other sources. We use this data to help us maintain accuracy and provide you with better service.

How We Share Personal Information
We do not sell or rent your personal information to anyone.

Legal Disclosures. We may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required to comply with applicable laws, rules or regulations, to enforce or apply our Terms of Service, available at www.alphasoftware.com/transform_terms_of_service and other agreements, or to protect the rights, property, or safety of Alpha Software TransForm, users of our service, or others. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities, to comply with a legal process such as a court order, subpoena, search warrant, or a law enforcement request.

Business Transfers. Should we sell, merge or transfer any part of our business, part of the sale may include your personal information and you agree that any such third party will have the right to continue to use your Personal Information and other information that you provide to us or which we obtain through your use of the service.

We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

If you use an email address provided by your organization, such as your employer or school, to sign into the Alpha Software TransForm website, apps, or service, the owner of the domain associated with your email address may: (i) control and administer your account and (ii) access and process data you share with Alpha Software TransForm. If your organization is administering your use of the Alpha Software TransForm Service, please direct your privacy inquiries to your administrator.

Cookies, Web Beacons and other Web Technologies
We use a variety of technologies on our website. Among these are cookies, which are pieces of information that our websites provide to your browser. Cookies also allow us to customize your visit to our website by recognizing you when you return. You can choose to decline cookies while at our website, however, this may limit your ability to access certain areas of the website. Most browsers accept and maintain cookies by default. Check the "Help" menu of your browser to learn how to change your cookie preference.

When we track activity on our website, we collect information such as your IP address, browser type and version, and pages you view. We also keep track of how you got to our website and any links you click on to leave our website. Once you leave our website, we do not track you. We use your website activity to assist us in offering you a personalized Web experience, assist you with technical support and to tailor our offerings to you.

We may access and set cookies using Web beacons, also known as single-pixel GIFs which are invisible graphical images. These Web beacons tell us useful information regarding our website such as which pages users access. When we send you e-mails, we may include a single-pixel GIF to determine the number of people who open our e-mails. When you click on a link in an e-mail, we record this individual response to allow us to customize our offerings to you.

Your Right to Access and Control Your Personal Information

You may access, review, revise, correct, or delete the personal information provided in your registration or account profile by changing your preferences in the Home tab of TransForm Central. If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy.

Security of Personal Information
We protect the confidentiality and security of your personal information by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. Whenever we ask for sensitive information we encrypt it as it is transmitted to us. Our employees are trained and required to safeguard your information and, using physical, electronic and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only. Additionally, we use resources to review the adequacy of our security procedures.

Although Alpha Software uses industry standard security measures, the Internet is not a 100% secure environment and Alpha Software cannot, and does not, ensure or warrant the security of any information you transmit or store using the Alpha Software TransForm service. There is no guarantee that your information may not be accessed, disclosed, altered or destroyed by breach of any of Alpha Software TransForm physical, technical or managerial safeguards and we are not responsible for third party circumvention of your privacy settings or Alpha Software’s security measures. You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your Alpha Software TransForm account.

Our Retention of Personal Data
We retain personal data for as long as necessary to provide the services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Third Party Links
When you click on links on our website, in our apps, or through our service, you may leave our website or app. We are not responsible for the privacy practices of other websites and we encourage you to read the privacy statements at such websites.

Other Places Where We Collect Personal Information
Alpha Software Blog and Message Board
If you use our blog or message board on our website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit through these means.

Where We Store and Process Personal Information
Alpha Software TransForm is hosted in datacenters in the United States.
Organization Information:
Alpha Software Corporation
70 Blanchard Road
Burlington, MA 01803

Important: More information regarding our compliance with the European Union's GDPR privacy regulations.