Hayat Communications, a publicly listed company on the Kuwait Stock Exchange, provides the design, supply, build and management of diverse spectrum services in fixed line and wireless networks. Active in the mobile industry, fibre roll-out, security and surveillance sectors, Hayat Communications is a top tier partner with well-known clients across the Middle East, with offices and major activities in Kuwait, UAE, KSA, Qatar, Bahrain, Oman, India and Iraq. It is one of the top five service suppliers across the Arabian Gulf and throughout the Middle East, North Africa and South Asia.
Much of the work done by Hayat Communications relies on its employees doing field work in multiple countries. The company wanted to improve its efficiency and field productivity by building a software platform that combines a mobile app with a back-office application. The company was looking for a solution that would improve productivity, give database access, relieve the back-office workload, improve reporting accuracy and improve customer service.
Hayat Communications created a document outlining the system's requirements based on a comprehensive audit of requirements by multiple departments and current projects in all the countries in which the business operates. Based on the document and additional research, Hayat decided to develop the solution itself, using a Rapid Mobile Application Development (RMAD) platform. It compared RMAD solutions from a number of vendors and found that Alpha Anywhere was the best suited for the project.
"Alpha Anywhere ticked all the boxes," says Nikos Kazantzis, Group Head of Systems Integration for Hayat Communications. "It offered numerous out-of-the-box advantages, of which offline-capability on mobile devices was the most significant --- most other platforms didn't have that capability built-in."
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