TriCab (USA) Inc. manufactures flexible cables and custom-engineered solutions for industrial, power generation, building, marine, and renewable energy customers around the world. Tricab is regarded as the most flexible cable manufacturer and is committed to high levels of quality and commitment to delivering precisely what its customers require.
Tricab had been actively seeking a more efficient method for data collection to support its ongoing growth and digital transformation initiatives. After several weeks of research, the team discovered Alpha Software and its focus on digital solutions that solve modern manufacturing challenges. The initial product demo checked nearly every box Tricab sought for a flexible, powerful data collection solution. Alpha TransForm's flexibility, app customization, data analytics, and seamless operation across devices and existing systems delivered on Tricab's requirements. The solution delivered to the cable manufacturer directly mapped to the company's processes and workflows.
Below, QC Manager Craig Bolen explains Tricab's selection process and experience with Alpha Software. 
"The Alpha team members have been an exceptional team to collaborate with, even traveling to our Worcester, Massachusetts facility to discuss the project plan."
- Craig Bolen, Quality Control Manager, Tricab
"Tricab (USA) Inc. had been exploring options to make our data collection process more efficient, enabling us to expand our growth in a competitive market rife with uncertainty.
After several weeks of research, our team discovered Alpha Software. Our interest was piqued when we explored the Alpha website, as it fulfilled most of our requirements for a data collection system. The ability to cross all platforms and devices was a must, and Alpha certainly met these criteria. A free tier of their Alpha TransForm solution was available through the Company's website, so we took advantage of this opportunity.
After using this free version for a few weeks, we truly believed this was a solution for us. The forms are extremely customizable; we were able to construct some of our forms in a very short period. Our team members, agreeing that the ability to be tailored to our specific needs was critical, opted to pursue the licensed version of the product so we could begin using it as our digital data system of record.
The Alpha team members have been an exceptional team to collaborate with, even traveling to our Worcester, Massachusetts, facility to discuss the project plan. We knew from the first full demonstration of the software and throughout the developmental process that we had selected the right solution. The Company remains customer-focused and delivers on our unique needs and requirements. We were particularly impressed with the time Alpha employees spent learning and understanding our production and quality processes.
Weekly meetings with our Customer Success Team at Alpha allow us to fulfill our needs for a robust data collection solution as the Company continues to develop more complex forms throughout our organization. The product has so much flexibility, it is expanding as far as we need to take it, meaning we can continue to optimize new processes with digital data capture and analysis."
Experience Digital Efficiency
Customers that use our software decrease the costly risk of production delays or compliance failures caused by incomplete, inaccurate, delayed, or lost paper records.
Alpha Software solutions help frontline teams quickly capture accurate, high-quality data, even in tough environments. Managers benefit from custom dashboards and reports that allow them to act on data insights rapidly. Overall, our customers decrease the costly risk of production delays or compliance failures caused by incomplete, inaccurate, delayed, or lost paper records.
We're ready to save your team time, improve your data quality, and deliver critical manufacturing insights faster. Our unique approach delivers the fastest time from solution to results. Our proven, rapid onboarding process enables your Alpha solution consultant to understand your unique process, data needs and existing systems to allow us to craft a custom solution rapidly. Our unique approach delivers unmatched speed, from solution to business results. You'll have your first results in days and benefit from a custom solution that optimizes your process.
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