According to e-health-news, 88% of health workers in the field feel that lack of access to patient information is hurting their effectiveness

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According to e-health-news, 88% of health workers in the field feel that lack of access to patient information is hurting their effectiveness

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Originally published in eHealthNews UK

Lack of access to patient information in real-time is affecting the ability of 88% of community health workers to perform their roles, reveals a study of 17 healthcare organizations throughout the UK.


The study questioned community nurses, health visitors, mental health nurses, and matrons, among others. It underscored a strong need to access clinical information in real-time, and exposed how simple connectivity issues are impacting on the NHS’ goal of going 'paperless' by 2018.

Over 85% of participants said poor device connectivity was preventing them from completing tasks, suggesting there is a requirement for applications that work both on and offline for maximum productivity..

Frequent lack of connectivity at the point of care is one of the biggest challenges facing mobile health workers and a key consideration for healthcare organizations when implementing successful mobile strategies in community environments.

70% of participants said mobile working technology had resulted in greater patient involvement in care and the management of conditions, and had also improved the quality of visits, with more time focused on treatment.

Almost a fifth of respondents said they spent more than ten hours a week, the equivalent of more than two hours per day, on a combination of traveling back to base to file reports, and other administrative tasks – time that could be spent providing enhanced patient care or home visits.

Accessing patients' clinical information via a mobile device at the point of care had helped lessen the stress of the daily workload according to 50% of the respondents, underlining the importance of user-friendly technology that focuses on the users

This study demonstrates the need for community healthcare workers to access seamless and secure information in real-time. Benefits include improved patient experience at point of contact, better service efficiency, and reductions in stress for front-line community health workers. Access to clinical information is thoroughly embedded at hospital and medical center locations, however, it has been very slow to gain momentum into community settings, and this must change to alleviate the pressure on mobile healthcare workers.

 

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About Author

Richard Rabins
Richard Rabins

Co-founder of Alpha Software, Richard Rabins focuses on strategy, sales, and marketing. Richard also served as CEO of SoftQuad International from 1997 to 2001, when it owned Alpha. In addition to his 30 years with the company, Richard played a key role as co-founder, and served as president and chairman of the Massachusetts Software Council (now the Massachusetts Technology Leadership Council), the largest technology trade organization in Massachusetts. Prior to founding Alpha, Richard was a project leader and consultant with Information Resources, Inc. (IRI), and a management consultant with Management Decision Systems, Inc. Richard holds a master's degree in system dynamics from the Sloan School at MIT, and a bachelor's degree in electrical engineering and master's degree in control engineering from University of the Witwatersrand in Johannesburg, South Africa. He has served on the boards of Silent Systems, Legacy Technology and O3B Networks, and is co-founder of Tubifi www.tubifi.com.

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