For years, analysts have said that low-code/no-code will eventually reach a tipping point at which it will become a powerful, must-have tool for companies of all sizes, including enterprise and mid-size businesses.
That point is finally here. So concludes Venture Beat in its article, “The low-code ‘tipping point’ is here.”
The article reached that conclusion based on a new Gartner survey which found that “Half of business technologists produce capabilities for users beyond their own department and/or enterprise” using low-code/no-code tools. That may at first sound like an unremarkable finding. But unpack it a little and you’ll see how just remarkable it is.
IT’s traditional role is to develop technologies for departments across enterprises and businesses. Low-code/no-code tools have been a way for business technologists in departments to develop their own apps and tools themselves, without IT’s help.
But Gartner’s finding shows the business technologies are now typically using low-code/no-code to write apps and tools for other departments, not just their own. In essence, they’re taking on IT’s traditional role, empowered by the low-code/no-code tools.
Raf Gelders, research vice president at Gartner, explained the importance of that to Venture Beat this way: “This trend has been unfolding for many years, but we’re now seeing a tipping point in which technology management has become a business competency. Whether all employees will soon be technical employees remains to be seen. Do your best sales reps need to build new digital capabilities? Probably not. Do you want business technologists in sales operations? Probably yes.”
The Gartner report found that business technologists mainly use the platforms to build analytics capabilities (36% of them use it for that). But they also work to build digital commerce platforms, and AI and robotic process automation.
Gelders adds that low-code tools help take the load off IT. But in the words of Venture Beat,“ Gelders says moving the creation of new digital capabilities closer to customer, product, and business operations improves speed to value. Specifically, he said the researchers found enterprises that democratize digital delivery successfully are 2.6 times more likely to accelerate digital business outcomes.”
Ultimately, low-code/no-code should be used by business technologist in collaboration with IT, Gelders believes. He concludes, “A growing share of business leaders and employees are building or deploying technology and analytics capabilities in order to digitize their business capabilities or create market-facing offerings. This kind of work cannot be done solely by corporate IT. But it also cannot be done without corporate IT.”
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Further Reading: The Difference Between Low-Code and No-Code