Offline Mobile Forms


Offline Mobile Forms

It's important to understand the complex issues that come up with synchronization when building offline mobile forms.

Robust offline capability is a top requirement offline mobile forms for field workers. Inspectors, field repair personnel, delivery workers, warehouse workers,and field service reps often work in remote locations without cell or WiFi connections. For this 60% of workers work standing up in the field, a mobile form isn’t truly mobile if it doesn’t work offline.

In fact, offline capability is the “most important and difficult feature” of mobile business apps, according to Forrester:

 “Offline support will be a crucial consideration for nearly every future modern application. Unfortunately, our experience shows that offline support is the mobile app feature continually underscoped by developers and over-simplified by stakeholders.”
– Forrester Research, “The Offline Mobile Challenge

Alpha Software leads the market in offline mobile forms. In fact, the Alpha Anywhere rapid app development platform is recognized by Forrester, InfoWorld and others for its robust offline capability, and the software even won the InfoWorld Technology of the Year Award. Offline mobile forms for inspections, punch lists, is in the very DNA of Formotus. Formotus apps are ‘offline first,’ built from the ground up as robust self-sufficient apps, optimized at every turn for offline use. This means that your mobile workers can do much more than just continue filling a form after a connection is lost.

“Alpha Anywhere “supports a very robust solution for HTML5 implementations” needing offline. - Forrester Research, The Offline Mobile Challenge

 Key Capabilities that Offline Mobile Forms Require

To best serve field workers, a robust offline mobile forms solution is one that:

  • Integrates fully with transactional back-end systems of record
  • Offers fine-grained control of write conflicts when they are encountered on mobile forms, beyond a simple “last-in” wins approach;
  • Enables data persistence when the mobile forms app is closed or the battery dies, including data not saved to the server
  • Produces ‘offline capable’ applications with no additional development time or cost.

Outstanding Offline Mobile Forms in the Field

Alpha Anywhere is used by thousands of field organizations around the world to help teams that are working in mines, inspecting elevators, repairing cell phone towers or appliances in the field and more.  Here are just some of the companies powering their business with Alpha Anywhere offline mobile forms:

Real customers talk about the power of offline mobile forms.

“Previously, offline support, which is critical for our mobile apps, had been simply too expensive and complex. We reviewed several other application development solutions, but found that they were far too expensive, even without built in offline capabilities. We have been impressed with Alpha Software, which is constantly innovating and is focused on saving us time and money. We are particularly pleased with the offline capabilities seamlessly built into Alpha Anywhere.” – Karen Snyder, CIO at American Pool (Read the American Pool offline mobile forms case study)


“The ease of developing applications was one of the big draws for us. The ability to create forms for tablets, smartphones, and Web browsers is extremely important, because that’s where things are heading.” – Bill Hess, Committee for the Shelterless (Read the Committee for the Shelterless offline mobile forms case study)


We developed a full end-to-end system including servers, clients, mobile, and databases, with offline capabilities, more quickly and at less cost than if we had used another system. — Nikos Kazantzis, Group Head of Systems Integration for Hayat Communications (Read the Hayat Communications offline field mobile app case study)

While many vendors claim “offline capability,” all offline is not the same. Read more on why robust offline is so hard to develop for and how Alpha Anywhere easily solves the offline problem for anyone building offline mobile forms.

The other half of the mobile forms story is how to optimize the keyboard and data capture for standing workers that are often using-one handed data entry, or want to leverage the unique capabilities (GPS, video, voice, digital ink, etc.) of their mobile device. Read why Alpha Anywhere’s offline mobile forms power is further enhanced with mobile-optimized data capture.

(“The Offline Mobile Challenge” report is available to Forrester subscribers or for purchase at

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About Author

Amy Groden-Morrison
Amy Groden-Morrison

Amy Groden-Morrison has served more than 15 years in marketing communications leadership roles at companies such as TIBCO Software, RSA Security and Ziff-Davis. Most recently she was responsible for developing marketing programs that helped achieve 30%+ annual growth rate for analytics products at a $1Bil, NASDAQ-listed business integration Software Company. Her past accomplishments include establishing the first co-branded technology program with CNN, launching an events company on the NYSE, rebranding a NASDAQ-listed company amid a crisis, and positioning and marketing a Boston-area startup for successful acquisition. Amy currently serves as a Healthbox Accelerator Program Mentor, Marketing Committee Lead for the MIT Enterprise Forum of Cambridge Launch Smart Clinics, and on the organizing team for Boston TechJam. She holds an MBA from Northeastern University.

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