Alpha Software Blog

Automate Your Field Team with Field Service Dispatch Apps

Often people use the word "digital transformation" to describe the process of mobilizing your field workers.

We thought it might be useful to give you a practical real world example of a dispatch app built with Alpha TransForm by a line of business person in 30-60 minutes (see slides below and email for a recorded webinar on building dispatch apps with Alpha TransForm.)

Unlike, other mobile data capture solutions where the person, who is acting as the dispatch manager, has to manually type in the info needed for the dispatch app.

Alpha TransForm is able to work with back end databases or "systems of record" to dynamically pre-fill in the appropriate fields in the dispatch form/app.

In addition to all the power built into Alpha TransForm that can be leveraged by line of business people with no programming background, because of TransForm's  TPL language (aimed at "power users,") and its extensive API, one can build data collection apps that do things (needed to meet real world requirements,) that would be extremely difficult or impossible to accomplish with other mobile form/data capture products.

Here are some examples:

  • Scan Bar or QR codes & look-up against remote data sources or on-device databases (for offline use)
  • Take advantage of web services (Eg. Check a car VIN # against a stolen car DB)
  • Record sound, location, time & capture/mark up photos, sketch diagrams
  • Create summary reports or custom layouts
  • Tie into existing workflows and build virtually any custom web app
  • Initiate SMS’s or emails based on calculations or transformations performed on the data that is collected in the field
  • Create dynamic and filtered picklists for much faster and more accurate data input


TransForm builds business apps in minutes. 






















alpha_transform_TMAlpha TransForm enables savvy business domain experts and IT departments to work together to digitize business processes and deliver tangible business impact. It also simultaneously enables IT to control data integration with systems of record and data security compliance. Check out our 90-second video about TransForm, and get more details about TransForm here.

If you would like to explore how Alpha Software could help your business spark digital innovation, contact us at, or read how Alpha Software can help you speed your digital transformation



Try Alpha Transform Yourself! Access the free trial and start building field service dispatch apps in minutes.

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About Author

Richard Rabins
Richard Rabins

Co-founder of Alpha Software, Richard Rabins focuses on strategy, sales, and marketing. Richard also served as CEO of SoftQuad International from 1997 to 2001, when it owned Alpha. In addition to his 30 years with the company, Richard played a key role as co-founder, and served as president and chairman of the Massachusetts Software Council (now the Massachusetts Technology Leadership Council), the largest technology trade organization in Massachusetts. Prior to founding Alpha, Richard was a project leader and consultant with Information Resources, Inc. (IRI), and a management consultant with Management Decision Systems, Inc. Richard holds a master's degree in system dynamics from the Sloan School at MIT, and a bachelor's degree in electrical engineering and master's degree in control engineering from University of the Witwatersrand in Johannesburg, South Africa. He has served on the boards of Silent Systems, Legacy Technology and O3B Networks, and is co-founder of Tubifi

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The Alpha platform is the only unified mobile and web app development and deployment environment with distinct “no-code” and “low-code” components. Using the Alpha TransForm no-code product, business users and developers can take full advantage of all the capabilities of the smartphone to turn any form into a mobile app in minutes, and power users can add advanced app functionality with Alpha TransForm's built-in programming language. IT developers can use the Alpha Anywhere low-code environment to develop complex web or mobile business apps from scratch, integrate data with existing systems of record and workflows (including data collected via Alpha TransForm), and add additional security or authentication requirements to protect corporate data.