IT’s Biggest Priority
New Salesforce Report Shows that Mobile is IT’s Biggest Priority
IT has a lot on its plate these days, having to contend with the cloud, Internet of Things, the skills gap, and demands that it better align with a company’s business units. But a report from Salesforce makes clear that the most important challenge for IT is handling mobile development. Salesforce surveyed more than 2,200 global IT leaders and CIOs for its 2016 State of IT Report. Following is what the report has to say about mobile and more.
If you want to really know what’s important to an IT department, you only need to follow the money. If IT plans on increasing spending for a particular technology, it means that’s extremely important to a company’s future. And the Salesforce report shows that mobile is at the top. The survey found that 68% of IT teams said they would increase spending on mobile apps over the next two years. That is tied for the top spot with spending for cloud migration and cybersecurity. Coming right behind that are the 63% of companies who will spend more in the next two years on customer-facing apps — and more often than not, those apps are mobile.
The survey ranked companies according to whether they have IT teams, and then surveyed those teams about their plans. Again, mobile came out on top — and the higher performing the team, the more likely they’ll increase spending on mobile and customer-facing apps.
Of the high-performing IT groups, 76% will increase their spending on mobile in the next two years. Moderate-performing groups will increase mobile spending by 71%, and underperformers by 54%. Similarly, of the high-performing groups, 76% will increase their spending on customer-facing apps in the next two years. Moderate-performing groups will increase spending on customer-facing apps by 66%, and underperformers by 42%. The message here is clear: The more savvy and far-seeing the IT group, the more they plan on spending on mobile.
What’s also clear is that mobile is the future of enterprises. Salesforce looked at IT’s handling of building new apps (which can include web apps, mobile apps, and client apps), and found that “Nearly 90% of new apps launching in the next 12–18 months will be created with a mobile-first mindset.”
Among IT’s top worries is the overall skills gap, with the report warning, “Four out of the top 10 pain points that IT leaders face are related to the skills gap.” And although the report didn’t go into details about which skills gaps are most extreme, there’s plenty of evidence that mobile skills are high on the list. Here’s one piece of evidence: A Gartner survey says that demand for enterprise mobile apps will outstrip the capacity of IT to deliver them by a factor of five to one by the end of this year.
Alpha Anywhere can help bridge that gap. It allows IT and non-technical staff to build mobile apps, with a low-code, rapid mobile application development and deployment environment. To read how rapid mobile app development (RMAD) with Alpha Anywhere can empower citizen developers to quickly build sophisticated business apps while allowing IT to maintain some control, click here.
To see a 3-minute video of why Alpha Anywhere’s approach speeds development for skilled developers and citizen developers, click here.
To read the full Salesforce 2016 State of IT Report, click here.