“By 2020, more than 75% of field service organizations with over 50 users will deploy mobile apps that go beyond simplified data collection and add capabilities that help technicians succeed.”
By 2020, 70% of all access to enterprise systems will be done via mobile devices.
As smartphones and tablets replace PCs and laptops, companies realize huge payoffs when mobile apps are used by field service workers.
Mobile forms - forms for mobile devices - represent the majority of mobile apps that field workers will use. These mobile forms dispatch field teams, track their work, and collect data during site visits and inspections. They can also record or initiate work orders or service repairs.
The need for more mobile forms will only increase as more and more companies replace paper processes with smartphones.
Forms automation software for field service has an incredible impact on field team productivity. One furniture warranty company realized an 80% increase in its field team's productivity with the addition of mobile forms. Other research indicates that mobile forms for field service have a 50 percent ROI in only two years. Here are some of the ways mobile forms collect data anywhere and increase field team productivity:
Gartner, Forrester and IDC have released survey data indicating a massive bottleneck across all industries. Companies have hundreds of processes to mobilize, yet have only gotten a few out the door.
To solve the problem, companies are embracing the practice of encouraging business users to help digitize and mobilize business processes. Business users are using drag and drop mobile forms software to take processes mobile. They're turning single-column or multi-column forms into custom mobile forms for business activities.
Mobile forms software allows business users who cannot code to mobilize paper forms without needing help from IT. The best technology solutions allow business users and IT to collaborate whenever necessary. Each side of the business can then contribute value to the digital transformation effort.
Modern fieldwork calls for forms workflows that go beyond basic data collection to streamline work and next steps in real-time. Some examples of these user friendly capabilities are:
It's important to recognize that mobile forms are very different from desktop applications or traditional paper forms. Mobile apps will disappoint end-users if they don't address the real-world mobile experiences that field workers face. Examples of problems faced by field workers include:
Mobile forms are an iterative effort. Forms need to be maintained and updated. It’s critical to consider how any solution will scale over time. Ask how price and performance will change when you:
Alpha TransForm is an affordable, sophisticated form creator with conditional logic. It includes data and workflow integration, offline operation, outstanding user experiences, and more for as low as $5 per user. Full mobile form design capabilities let you craft as many forms as you need for any size mobile screen. Your mobile forms apps will work on small screens, include long forms and feature action buttons.
Demo: Turn a Visiting Nurse Paper Form into a Mobile Form in Minutes
The mobile form in the demo can secure the exact GPS location of the nurse’s visit. It can send an audio recording of the patient’s coughing pattern and capture the patient’s pulse with a stopwatch.
With the technologies available today, building data collection apps can be fast and easy. Alpha Software mobile forms software, Alpha TransForm, includes app templates for a variety of mobile forms. App templates available in our mobile forms software include: car mileage, home inspection, solar installation, medical intake, and others, making it the best software to create forms.
You can turn paper forms into mobile forms within minutes, with capabilities like: