“By 2020, more than 75% of field service organizations with over 50 users will deploy mobile apps that go beyond simplified data collection and add capabilities that help technicians succeed.” - Gartner,
“Magic Quadrant for Field Service Management,”
By 2020, 70% of all access to enterprise systems will be done via mobile devices.
As smartphones and tablets begin to replace PCs and laptops, companies are recognizing that some of the biggest payoffs come when mobile apps are used by field service workers. Mobile forms - forms for mobile devices - represent the majority of mobile apps that field workers will use. These forms help dispatch field teams track their work, forms that collect data during site visits and inspections, and forms that initiate and record work orders or service repairs. And the need for more mobile forms will only increase as more and more companies replace paper processes with smartphones.
Mobile apps for field service have an incredible impact on field team productivity. One furniture warranty company realized an 80% increase in its field team's productivity with the addition of a mobile form. Other research indicates that mobile forms for field service have a 50 percent ROI in only two years. Here are some of the ways mobile forms increase field team productivity:
Despite all the talk about mobile processes, significant roadblocks still exist for companies looking to mobilize their business processes. Amid bullish technology reports, Gartner, Forrester and IDC have all released survey data that shows how companies are facing a massive bottleneck: they have hundreds of processes to mobilize, yet have only gotten a few out the door.
To solve the problem, companies are embracing the practice of encouraging business users to help digitize and mobilize business processes. Mobile forms are increasingly being built by employees closest to the business processes they power and track.
Mobile forms software that builds forms within minutes have emerged to allow business users who cannot code to mobilize paper forms and digitize business processes without needing help from IT. The best technology solutions allow business users and IT to work independently on mobilization, while also enabling them to collaborate whenever necessary, so each side of the business can contribute the most value to the mobilization effort.
Modern fieldwork calls for capabilities that go beyond basic data capture. Mobile forms software includes advanced capabilities, which turn a field data capture app into a powerful business tool that streamlines field work and drives business in real time. Some examples of these advanced capabilities are::
It's important to recognize that mobile forms are very different from desktop applications or traditional paper forms. Mobile forms will only disappoint end-users and see low adoption and usage rates if they fail to address the types of real-world mobile experiences that field workers encounter today. Choose mobile forms software that help in the creation of field service mobile forms with advanced capabilities that can address in real-time the complex challenges encountered by businesses today. Some real examples of the problems faced by field workers include:
Depending on the specific features your company needs, most mobile forms software and offline form builder software are usually sold as SaaS solutions with a cost between $12 and $50 per month for a single license.
But mobile forms are rarely a one-and-done effort. Forms need to be maintained and updated. It’s critical to consider how any mobile forms solution you select will scale over time. Ask how price and performance will be affected when you:
Alpha TransForm is a sophisticated form builder that includes such capabilities as data and workflow integration, offline operation, full programmability, and more for $35 per user per month. Additionally the technology also lets you craft as many forms as you need at that price and also offers predictable pricing as you add new end-users.
Demo: Turn a Visiting Nurse Paper Form into a Mobile Form in Minutes
With the technologies available today, building mobile forms can be fast and easy. For instance, Alpha Software’s mobile forms software, Alpha TransForm, includes ready templates for building various types of mobile forms for varied sectors. Some examples of the ready form templates our mobile forms software includes are car mileage, home inspection, travel expense report, solar installation, medical intake form, and others.
It is easy to turn a paper form into a mobile form within minutes, using the right type of template, with such capabilities as:
The video on the left shows a mobile form created from the “Visiting Nurse Chart” template, which is based on the Standard Form SF 510 from the US General Services Administration. It shows the versatility and broader scope that mobile forms have, in comparison to paper forms, in terms of capturing rich and diverse types of media as inputs.
For example, the mobile form in the demo can secure the exact geographical location of the nurse’s visit. Plus it has additional technology driven features like the ability to create and send audio recordings of say, the patient’s coughing pattern, for example. In addition it has a built-in stopwatch feature that can capture the patient’s pulse – crucial for the healthcare sector.
Likewise depending on your industry or specific business, build mobile forms with the relevant tech functionality and many other advanced capabilities, with Alpha TransForm, our mobile forms software … it can make a world of difference!
Click the link below and build your first mobile form in minutes.
Free 30-day access to the mobile app builder, pre-built app templates, additional training material, and more.