What is Quality Management Software?

Quality management software helps manufacturers increase:

  • the speed of product time to market

  • levels of quality and compliance.

QMS software systems also help cross-functional teams collaborate on documentation and accelerate the development cycle.

Maintaining quality has become crucial for business success in the growing competitive marketplace. Increased competition has led to companies expanding their operations and adding complex supply chains. Investing in quality management software allows businesses to resolve quality issues affecting staff, suppliers, customers, and partners faster.

Gartner defines Quality Management Software as “the business management system” that incorporates internal quality policies and standard operating procedures (SOPs)...Quality management software is typically part of a Quality Management System (QMS).

QM software provides digital methods for tracking and managing quality control, quality assurance, risk management, and quality improvement. The focus is not only on product and service quality; but also on equipment and individual worker performance. 

What are the Benefits of Quality Management Software?

Quality management software facilitates continuous improvement. Smartphones and tablets can now augment the desktops and terminals that once tied-down inspectors and quality managers.Low-code software allows shop floor workers to create custom mobile apps. This allows them to handle quality issues and improve workflow processes from anywhere on the production floor.

Analyzing data effectively is critical for quality improvement and continuous improvement. Manufacturers often store data in several places, which presents an obstacle to analyzing that information efficiently. 

Many manufacturing companies still use cumbersome manual procedures. Often quality managers are still faced with a lot of paperwork. When they do use software, inspectors and quality managers are typically tied to desktops or dummy terminals around the manufacturing floor. In turn, quality managers spend a lot of their day tracking down missing information or correcting incorrectly keyed data. Here's one example where accurate information is critical:

ISO 13485 is designed to be used by medical devices companies. It dictates requirements around the design, production, installation, and servicing of medical devices and related services. It has stringent quality requirements that must be carefully recorded and measured.

Quality management software that can record this information automatically, efficiently or more accurately could bring significant value to these companies. Quality managers can use low-code quality software to build custom inspection and audit apps to do this. These apps speed data collection, ensure accuracy, and automate some data entry on the production floor. 

manufacturing quality assurance software

What is included in Quality Management Software?

manufacturing quality control apps

Quality management technology provides a holistic view of data in one place and makes it easier to share and analyze. This, in turn, can help to identify wasteful processes, quality defects or inefficient machinery more rapidly. Companies can more rapidly improve quality processes and perform corrective actions.

Improving Quality Control and Quality Assurance with Software

Quality assurance (QA) and quality control (QC) are pivotal to cost efficiency, production effectiveness, maintaining customer trust, and business processes. The difference between them? The goal of QC is to catch deficiencies in quality, while QA aims to minimize flaws from occurring.

As part of a Quality Management System (QMS), quality management software facilitates continuous improvement. Software that digitizes manual processes such as reporting, auditing, and data entry improves quality control and quality assurance.  The global consulting company Oliver Wyman reports that deploying digital solutions reduces the cost of non-quality by 10%-20%. Here are a few examples of software:


  • Automating Record keeping: Automated records save employees’ time, and makes internal audits less laborious.
Quality Software for Manufacturing
  • No-code/low-code systems enable factory workers with minimal programming skills to create QMS tools through a user-friendly interface. Quality leaders can build custom apps for mobile devices they can use anywhere on the production line. Packaging workers can store data about the product line and display it on a graph at the touch of a button. A mobile app can help a plastics processor retrieve systematic protocols and download screens with clear instructions.
  • Inspection and vision systems with machine learning (ML) processes identify defects, quality deviations, and process variations in real-time. The systems’ cameras process input and use machine learning models to detect flaws, alert operators to problems, and provide troubleshooting instructions.

Is Quality Management Software for Small Business a Good Investment?

manufacturing quality control software

Quality Management software is becoming pivotal to any Quality Management System (QMS). This is due to increased global competition. In addition, more companies are taking the manufacturing process digital. Automating quality data input can dramatically impact the effectiveness and accuracy of any QMS. In fact, one study found that the average QMS implementation results in 300% ROI.

A QMS with powerful software enables leadership to make data-driven decisions based on real-time, accurate information. Data-driven decisions benefit companies by removing bias. This increased transparency enables organizations to reduce compliance and product quality issues. 

Advantages of a QMS

The advantages of a QMS are better control, improved supplier management, enhanced internal communication, increased production, and less rework.


A QMS provides better control of processes and workflows, resulting in higher quality products. An end-to-end system improves the effectiveness of any manufacturer. Better control also demonstrates the implementation of best practices in processes and products.

Gemba Walk

Quality management software can dramatically improve quality throughout the product lifecycle.

With a QMS, employees follow better processes, which results in enhanced performance and training. Well-trained employees can help customers troubleshoot problems, which mean management has fewer issues to resolve.

A QMS allows every department to have clear communication in relation to quality requirements, stock availability, products deployed, and much more. This yields higher quality processes and improves customer satisfaction.

A QMS helps companies collaborate and communicate efficiently with suppliers concerning the quality of raw materials or parts.

Software that powers these systems or integrates with them is critical for collecting and analyzing data faster for continuous improvement.

A Top Quality Management Software Vendor

manufacturing gemba app new

Alpha Software's low code software is ideal for creating custom apps for quality control or quality assurance. The software offers outstanding data collection, analysis and reporting for any part of  the product lifecycle. Alpha Software's low code software is ideal for creating custom manufacturing applications for quality data collection, analysis and reporting. Because the software digitizes paper processes, it dramatically improves document control and documents management.

The Alpha TransForm No-Code App Builder helps business users build quality control and inspection apps rapidly. These custom apps can leverage the latest mobile features: Camera, GPS, and more for fast, accurate data capture.

The software can integrate with ERP, MES or even a legacy QMS system applications for quality control needs.   The mobile apps created with this software can also work without a connection. This ensures that quality control managers and inspectors are always productive, even without a WiFi or cell connection. The company offers free Gemba Walk App, 5S Audit App and Non-Conformance Report App templates you can try for free.

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Examples of Quality Management Apps

Quality management software ensures that quality data is collected quickly and accurately. Teams can access, analyze and share this data faster. Quality managers can ensure that manufactured products comply with ISO 9001, meet government regulations, and maintain high product quality standards.

Here are a few examples of the quality management apps working on smartphones:

Quality Management Software Gemba App
Quality Management Software Gemba Interview
QMS Inspection App
Quality Control 5S Audit App
Quality Management Software Non-Conformance Report App
Inspector Signature QMS Software
5S Audit App Quality Safety Software

The Best Manufacturing Software for Quality Control and Assurance

Quality management software is essential for all types of manufacturing businesses, especially smaller companies. Studies show that it improves quality standards while increasing production levels and customer satisfaction. It can also lower the cost of quality efforts when it's used for preventative measures.

Research shows QMS software provides a high ROI, reduces errors, and creates continuous improvement across the enterprise. Alpha’s TransForm no-code platform offers possibilities for a range of custom apps quality managers could craft on their own.